We are always pleased to serve you. Understanding and resolving your concerns is an essential part of our continuous improvement process, and one of our key objectives is to focus on the quality of service provided to our customers. Please note that if you have any complaint, kindly inform us so we can address it and enhance your future experience with Al Rajhi Bank.

• Please note that your submitted complaint will be responded to within a maximum of five (5) working days from the date it is received by the Customer Complaints Unit.
  
  
• You may escalate the matter by filing a grievance with the Complaints Handling Department at Central Bank of Kuwait if Al Rajhi Bank does not resolve the reasons for your submitted complaint.

Call Us: 00965-24954343