Fraud Awareness Messages

  • Ignore the requests to pay bills or service charges from your accounts, sent from people you do not know.
  • Do not allow others to use your card.
  • Keep your PIN and never write it anywhere.
  • Do not use a secret number that can be easily linked to you, such as your date of birth, phone number, or parts of your card number.
  • Do not let anyone see your PIN when you enter it in an ATM or Point of Sale device, this is the most common method used to steal confidential numbers.
  • You are responsible for your own account, so beware of transferring and receiving funds from unknown sources.
  • Avoid transactional interactions with people you do not know.
  • Avoid financial transactions through public networks because they are usually unsafe.
  • Only use trusted sites when paying with your card online.
  • Inform your bank immediately if you notice unusual activity in your account.
  • Be careful when you carry cash out of the branch, and use electronic channels instead.
  • Stay in touch with the bank even while you are traveling.
  • Required updates to your banking data must be made exclusively by you through the Al Rajhi Bank branch or online banking and/ or international telephone business.
  • Ignore ads claiming to be debt repayment and business financing that are reported by suspicious individuals.
  • Do not use the Internet in public places.
  • Make sure to change your password as soon as you return.
  • Keep your phone switched on while traveling so you can receive messages from the bank.
  • Ignore text messages and e-mails claiming that you have won a prize and immediately delete them from your mobile phone and e-mail.
  • Public links to conversations are usually insecure.
  • Make sure to keep your checkbook in a safe place.
  • Inform the bank immediately if you lose your card or check book.
  • Make sure you know your bank's contact numbers while you are traveling.

Call Us

For more information, please call us at 1812333 , our staff will assist you immediately and are available 24/7 at your service.​